Refund & Cancellation Policy
Version 2026-10-23.2 · last updated 23 October 2026. Written in English; the English text is the one that applies.
1. One-time payment for a fixed period
Each plan is paid once, in advance, for a fixed Subscription Period (for example 6 months or 1 year), plus GST. There are no automatic renewals: access ends on the last day of the period unless you pay for a new one.
2. No refunds
- Fees are non-refundable, in full or in part, once access has been given, including if you stop using the Service, use it less than planned, or your Account is suspended or closed for breaking the Terms of Service.
- OilBhav AI is a digital information service delivered instantly; nothing is shipped.
3. Cancellation
You may stop using the Service at any time. Access continues until the end of the period you paid for; there is no refund for the unused part.
4. Payment problems
If you were charged twice for the same order, or charged but no access was given because of a technical failure on our side or the gateway's, tell us within 7 days of the payment with the payment reference. After checking, we will either give the access or return that amount to the original payment method within 7–10 working days. This is a correction of a failed or duplicate payment, not a refund.
5. Contact
the support option inside your account, or a reply to any email we send you. We acknowledge a grievance within 48 hours and resolve it within 30 days.